Deleting your account can't be undone. Your groups, order history, messages and preferences are removed and can't be recovered.

Option 1 โ€” from inside the app (fastest)

  1. Open CoffeeRun and make sure you're signed in.
  2. Go to Settings.
  3. Scroll down and tap Delete Account.
  4. Confirm when prompted.

Option 2 โ€” by email

If you can't access the app, email us from the address on your account:

[email protected]

Use the subject "CoffeeRun Account Deletion Request". Once we've confirmed it's your account, we'll process the deletion within 7 days.

What is removed, and what may remain

When you delete your account, your login is permanently removed โ€” you can't sign back in โ€” and your profile is anonymised (your name, email, phone and photo are cleared). Your uploaded contacts and device data are deleted. Content that's part of shared activity โ€” such as past orders, group membership and messages โ€” is anonymised so it no longer identifies you (it appears as "Deleted User").

To keep the service safe, we keep a minimal record โ€” your phone number, and a one-way, de-identified fingerprint of your contacts โ€” solely to stop a previously banned user from simply making a new account. This retained data is not used to identify or contact you.

โ† Back to CoffeeRun